Shipping Policy

FREE SHIPPING 

We offer Free Shipping on orders above $50.00 within the United States. International destinations do not qualify for our free shipping offer. Shipping is done through USPS. 

DISCREET SHIPPING 

To ensure your privacy, we ship all packages in a plain box with absolutely no product labels of any kind. 

SHIPPING DELIVERY DETAILS   

Vape Hobby strives on same day processing and shipping and most of the time orders processed before 12 PM (PST) usually ships out SAME DAY. All shipments leave our facility at 1 PM (PST) so orders placed after 12:01 PM (PST) will ship the next business day. 

If you would like a guaranteed delivery date, please choose an upgraded shipping method that fits your needs. 

*Please note that these are general delivery times estimated by the shipping carrier and estimated arrival times can change at any given time. 

FREE SHIPPING DETAILS  

Vape Hobby offers “FOREVER FREE SHIPPING” on any orders above $50.00. Most small items and international orders ship via USPS with either First Class Mail or Priority Mail, depending on your location and the shipping costs involved (at the discretion of our Shipping Department).  

USPS ARRIVAL TIMES: 

  • USPS First Class Mail — 2 to 6 Business Days 
  • USPS Priority Mail — 1 to 3 Business Days 
  • USPS Express Mail — 1 to 2 Business Days 

* USPS transit times are estimated and cannot be guaranteed. 

DELIVERY DELAYS 

Once Vape Hobby has handed the package over to USPS, it is now their responsibility. We do not guarantee transit times, if you are experiencing issues with your package in transit, please contact USPS directly at 1-800-275-8777

UNQUALIFIED SHIPPING 

  • USPS cannot deliver to a P.O. Box; a physical address must be provided. 
  • Butane cannot be shipped to a P.O. Box address or shipped via Air/Express methods. 
  • Invalid shipping addresses on our system will not be shipped same day until we contact you to verify the correct shipping address. 

A signature may or may not be required for orders $250 and greater. If you have a specific request for your order please contact us before we ship your package so we can make adjustments. 

PACKAGES MARKED AS DELIVERED AND NEVER RECEIVED 

In the event your package has been lost, please file a claim through USPS by calling 1-800-275-8777. A package USPS has marked as “Delivered” to the shipping address on file will not qualify for reimbursement. Please contact us if you need us to further investigate the issue. 

INTERNATIONAL ORDERS  

We currently only ship to the United States and Canada. Please be aware that if you are purchasing from us you are responsible for customs duties, taxes, brokerage, and handling fees. Most international orders encounter delay due to the destination’s customs processing. Vape Hobby is not responsible for these additional fees and will not pay duty charges. 

PACKAGES RETURNED TO SENDER 

Packages that are returned to us due to an incorrect address provided by customer or are refused will be refunded after arriving back to us. By agreeing to all of the above, we strongly urge to carefully look at your order before making the final completion of your purchase. 

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